Things to Remember

1. All the items from the above inclusions are not on rental and will remain at the party place (If anything is useful, the customer can take it home).

2. A consistent power supply is essential for timely service completion, and PartyRockers is not responsible for delays caused by power interruptions.

3. The customer needs to provide a stool or ladder to complete the decoration in time if needed.

4. PartyRockers team will not clean the party place after completing the decoration.

5. Please ensure rental items are returned in their original condition, as clients are responsible for any missing or damaged items incurred during use. Charges will apply based on the damaged or missing item.

6. Kindly ensure that the balance payment is settled after the completion of the decoration, as the PartyRockers team will not wait until the party starts and ends. Prompt payment is appreciated and ensures a seamless experience for your event.

7. We regret to inform you that NEFT, RTGS, Cheques, and PDC (Post-dated cheques) cannot be accepted as payment on the day of the event. Only immediate payment modes such as Cash, IMPS, UPI, and others are accepted for same-day transactions.

8. Customers must ensure all necessary permissions from venue management in advance. PartyRockers is not responsible for any royalty or venue fees, which must be paid by the customer.

9. PartyRockers provides a commitment to accuracy ranging from 80% to 90% in decorations featured on the website, taking into account factors such as lighting, venue specifications, sizes, timing, and overall ambiance.

10. Apart from the mentioned inclusions, if the customer requests anything extra, it will be at an additional charge.

11. Transportation charges apply based on the party location and decoration.

12. PartyRockers will not be responsible for delays in service delivery caused by natural calamities like rain, heavy wind, etc. However, we try our best to deliver on time.

13. The PartyRockers team will collect all rental items within 48 hours after the completion of the event, depending on the team’s availability.

14. If the customer selects any customized decoration from Google, Pinterest, or other sources, we will fulfill it with an accuracy of 70%-80% based on material availability.

15. If any issues occur during the service slot, customers are encouraged to report them immediately within the same time slot. This enables us to promptly track and resolve the issue.