Things to Remember

• Except balloons, all the items in the inclusions are on a rental basis, and the PartyRokers team will collect them within 48 hours after the event.
• A consistent power supply is essential for timely service completion, and PartyRokers is not responsible for delays caused by power interruptions.
• Customers need to provide a stool or a ladder to complete the decoration in time if needed.
• The PartyRokers team will not clean the party place after completing the decoration.
• Please ensure rental items are returned in their original condition, as clients are responsible for any missing or damaged items incurred during use. Charges will be applicable based on the item damaged or missing.
• Kindly ensure that the balance payment is settled after completion of the decoration, as the PartyRokers team will not wait until the party starts and ends. Your prompt payment is appreciated and helps us ensure a seamless experience for your event.
• We regret to inform you that NEFT, RTGS, Cheques, and PDC (Post-Dated Cheques) cannot be accepted as payment on the day of the event. Only immediate payment modes such as Cash, IMPS, UPI, and others are accepted for same-day transactions.
• Customers must ensure all necessary permissions from the venue management in advance. PartyRokers is not responsible for any royalty fee/venue fee from the venue, and it must be paid by the customer.
• PartyRokers provides a commitment to accuracy ranging from 80% to 90% in decorations featured on the website, considering factors such as lighting, venue specifications, sizes, timing, and overall ambiance.
• Apart from the mentioned inclusions, if a customer wants anything extra, it will be charged additionally.
• Transportation charges are applicable based on the party location and decoration.
• PartyRokers will not be responsible for delays in service delivery caused by natural calamities like rain, heavy wind, etc. However, we will try our best to deliver the service on time.
• The PartyRokers team will collect all rental items within 48 hours after the completion of the event based on team availability.
• If customers select any customized decoration from Google, Pinterest, or any other sources, we will fulfill it with an accuracy of 70%-80% based on material availability.
• If any issues occur during the service slot, customers are encouraged to report them immediately within the same time slot. This enables us to promptly track and resolve the issue.